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AndyC
Tl Posts:
2

USA
Posted - 11/8/2006 1:09:03 PM  Show Profile  Email Poster  Edit Message
Purchased a INTEL 537EP voice/fax/data pci modem. My problem is that I cannot send or receive any faxes. I can make a internet connection as I'm connected now using this modem. The chipset is PCtelHSP56Modem 12.0300. It came bundled with software from bitware which set it up auto. It is using V92. Where should I start?
v.Richard
Tl Posts:
6222

USA
Posted - 11/11/2006 2:01:32 AM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
Try sending a fax with Microsoft Fax
www.modemsite.com/56k/fax.asp

Aloha! Richard.

AndyC
Tl Posts:
2

USA
Posted - 11/17/2006 3:21:36 PM  Show Profile  Email Poster  Edit Message
Thanks for the advice but, Im still having trouble.
Running microsoft fax, can send a fax but cannot receive. The modem is in the toolbar but will not answer in auto or manual.
The Diag. in the control panel under modems are:

Port Com 3 Interupt=0 address=0 highest speed 115k Baud

Identifier WDM_MODEM\PCT0001
UART IS GRAYED OUT

USE FIFO Buffers is checked
error control is checked compress data is checked
use flow control is checked Hardware RTS/CTS is checked
Modulation type is set to standard
No extr settings are listed

Command Response

ATI1 A129/C02
2 ok
3 PCtelHSP56Modem 12.0300
4 PCtelhsp56Modem Data/Fax/Voice/Speakerphone/V.80
5 V.92
6 Build 0024
7 ok
AT+FCLASS=? 0,1,8

I don't know if any of this helps
Thank you for looking
AndyC

v.Richard
Tl Posts:
6222

USA
Posted - 11/18/2006 2:00:39 AM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
See
http://support.microsoft.com/kb/306662
for how to receive a fax with Microsoft Fax.

Aloha! Richard.

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