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drgarcia
Tl Posts:
2

USA
Posted - 12/10/2006 5:10:21 PM  Show Profile  Email Poster  Edit Message
Hi! I just bought a new Lenovo (IBM) Thinkpad (shipped from China). While downloading something last night i dozed off and woke up to see the laptop rebooting. After that the modem was "gone" (to Windows). The Phone and Modem application in Control Panel shows "Thinkpad Modem" is no longer connected to COM3, but says "not present" instead, and the Device Manager under System no longer even shows a lime for a modem (nor any ports either). Did a brownout or surge hit me? Is there any hope, or is the modem fried? Thanks.

david

v.Richard
Tl Posts:
6222

USA
Posted - 12/12/2006 5:40:05 PM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
Does Device Manager show any unknown devices or have any ?'s or !'s?

I would try: enter the notebook's BIOS setup and see if there is ay option to enable/disable the modem.
The modem type on notebooks is almost always a softmodem - other than a chip to interface to the phone line and the physical connector, there's no other hardware & the modem is implemented in software.

Aloha! Richard.

drgarcia
Tl Posts:
2

USA
Posted - 12/13/2006 10:40:51 AM  Show Profile  Email Poster  Edit Message
Hi, Richard! Thanks for the informative reply. After a couple more boots, the Thinkpad modem was again attached to COM3, and the modem line reappeared in the Device Manager. And now everything works great. I find this really bizarre. But there's surely some simply and reasonable explanation for it (such as aliens from another dimension messing around :). Thanks for your help, Richard! -- from an old Hilo, Hawaii, resident. Aloha! david

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