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mikesmom Tl Posts: 2 USA | Posted - 3/18/2007 8:56:19 PM I have an HP computer with a PCI Data Fax Softmodem with Smart CP..according to HP this is a V.92 modem but the modem on hold faeture is not supported. What I need to know is what is the proper procedure for selecting a new modem that will give me access to incoming phone calls while I am online with my dial up ISP. Would the external modem be easier to install then a internal one AND do I have to physically remove the existing modem from the pci slot and uninstall the drivers when I do go to install a different modem. Any advise is greatly appreciated. Thanks in advance mikesmom Edited by - mikesmom on 3/19/2007 5:35:35 PM |
v.Richard Tl Posts: 6222 USA | Posted - 3/20/2007 6:15:41 AM What is the chipset for the modem supplied with the computer? What operating system? HP does not make modems, gets them from other suppliers, and in some cases supplies drivers/software that do not support all the modem capabilities (modem-on-hold) - so all you have to do is get a "generic" driver/modem-on-hold software for the modem and then you get all the capabilities of the modem. If you get another modem - you do not have to uninstall the modem you already have as PC/OS supports multiple modems. An external modem might be easier to "install", but it might be much more difficult to get it to actually work depending upon the type of modem/chipset/interface to computer. Aloha! Richard. |
mikesmom Tl Posts: 2 USA | Posted - 3/21/2007 6:01:40 PM Thanks for the info...The OS is Windows XP media Center/Professional...I do know that the modem is manufactured by CXT (Conexant) But I do not know the chipset or how to find out. Sorry I am not very computer savvy. I have ordered a external modem..US Robotics #5633B. Do you have any idea if this will work OK on my computer? If not, with the info that I have been able to give you what would you recommend I purchase. Again thanks for your help, it is very much appreciated. mikesmom |
v.Richard Tl Posts: 6222 USA | Posted - 4/4/2007 6:58:03 PM The modem you've order should work.... If you have trouble, let us know.... Aloha! Richard. |
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