Modemsite Forum56 - The Modem Bulletin Board

Forums | Conexant (Public) | New PC with new Fax Modem Card but no working Fax

Watch

Author	Topic
khan_cross Tl Posts: 2 Turkey	Posted - 6/30/2007 1:30:54 PM Hello, my brand new Win XP SP2 does not recognize incomming calls. The phoneline is attached to a SmartLink 56K Voice Modem and the fax service as well as the fax console is configured properly. Next to me I have a Acer Extensa 4100 notebook with also a SmartLink 56K Fax Modem and o this with the same line everything is working properly. I checked both settings and they are all same exept Control Panel>Phone and Modem Options>Advanced>NDIS Proxy TAPI Service Provider>Configure>Media selector is on 'Group 3 Fax' at the notebook and on 'Data' on the PC. But when I change the setting on the PC to 'Group 3 Fax' the new selection does not apply, it always auto switches back to 'Data'. As I need the fax very urgently I hope that you can assist me in this. Thanks Khan
v.Richard Tl Posts: 6222 USA	Posted - 7/2/2007 7:34:36 PM Check and compare the modem logs. www.modemsite.com/56k/modemlog.asp The modem may not be recognizing the ring of the phone line / may not be set to the correct country; or auto-answer may not be enabled. You can test the modem's ability to recognize the phone ringing and answer with Hyperterminal connected directly to the modem COM port see www.modemsite.com/56k/x2-hyperterm.asp www.modemsite.com/56k/usehyper.asp ATS0=1 will set the modem to answer on the first ring. Aloha! Richard.
khan_cross Tl Posts: 2 Turkey	Posted - 7/6/2007 3:20:01 PM can it be that my new modem does not have a fax feature? because at my notebook the device manager shows a 'smartlink fax-modem' and my pc shows a 'smartlink voice modem'.
v.Richard Tl Posts: 6222 USA	Posted - 7/9/2007 7:00:31 AM No, the modem does support fax. See www.modemsite.com/56k/fax.asp Aloha! Richard.

Click Here To Close Thread, Administrators & Moderators Only.

Show All Forums |