|Forums | Conexant (Public) | New PC with new Fax Modem Card but no working Fax||Watch|
|Posted - 6/30/2007 1:30:54 PM |
my brand new Win XP SP2 does not recognize incomming calls.
Next to me I have a Acer Extensa 4100 notebook with also a SmartLink 56K Fax Modem and o this with the same line everything is working properly.
I checked both settings and they are all same exept Control Panel>Phone and Modem Options>Advanced>NDIS Proxy TAPI Service Provider>Configure>Media selector is on 'Group 3 Fax' at the notebook and on 'Data' on the PC. But when I change the setting on the PC to 'Group 3 Fax' the new selection does not apply, it always auto switches back to 'Data'.
As I need the fax very urgently I hope that you can assist me in this.
|Posted - 7/2/2007 7:34:36 PM |
Check and compare the modem logs.
The modem may not be recognizing the ring of the phone line / may not be set to the correct country; or auto-answer may not be enabled.
|Posted - 7/6/2007 3:20:01 PM |
can it be that my new modem does not have a fax feature? because at my notebook the device manager shows a 'smartlink fax-modem' and my pc shows a 'smartlink voice modem'.
|Posted - 7/9/2007 7:00:31 AM |
No, the modem does support fax.
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