|Forums | Conexant (Public) | Zoltrix / Rockwell modem needs me to run "Query Modem" in order to work||Watch|
|Posted - 9/29/2008 1:41:40 PM |
Greetings! I will be grateful if anyone can say, what has gone wrong, and can I remedy it, in circumstances as below.
Is it possible that the modem's firmware has got corrupted and can be restored?:
My Zoltrix "Rainbow 56k with Voice Mail Speakerphone External High Speed Fax Modem" has worked well for years, previously in Win 95/98SE, and since over a year ago in Win 2000 Pro. The modem provided ISP dial-up connection (using a connection set up in Network and Dial-Up Connections) , faxing (using Winfax Pro 8.03) and Speakerphone function (using Supervoice 2.2).
Windows 9x found a modem driver "FM-VSP56e" (from Zoltrix) to be compatible; in Windows 2k Pro it is driver "Rockwell 56000 External Modem PnP"
Other information from an old Zoltrix web page is: Chip set Used: Rockwell ACF 56K (2 Meg ROM)
Since 19 Sept 2008 a malfunction is present: When I instruct "Connect" or start Winfax or Supervoice, the modem responds only if I have previously run Device Manager >Modem Properties >Diagnostics >Query Modem (which always succeeds). Otherwise, Windows reports Error 692 " .. hardware failure in modem .. modem is not responding", or eg SuperVoice says modem not responding. The malfunction occurs also if the modem has been working, but I then switch the modem off/on.
Here is an extract from Windows' modem log of a successful dial-up session:
09-23-2008 16:45:38.375 - Initializing modem.
And here is an extract when unsuccessful and Error 692 came up:
09-23-2008 22:34:27.250 - Initializing modem.
|Posted - 10/1/2008 10:27:05 AM |
This is not a reply, but additional info:
ADDITION 1 Oct 08: Zoltrix model is apparently FM-VSP56e2
ADDITION 1 Oct 08 after paragraph "Since 19 September .. always succeeds).:
Alternatively, modem responds if I have previously run Super Terminal v1.2 990520 (which always succeeds), from Pacific Image Communications, PIC. It looks as if Super Terminal sends ATZ, then a string AT&F&C1S9=15 . SuperVoice, also from PIC, is v2.2i, apptly 10 April 2000.
Thanks in anticipation of kind help.
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