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| Author | Topic |
| goincrazy Tl Posts: 9 USA | Posted - 1/19/2004 12:22:40 PM    I have a modem master 6000 manufactured by silicom internel modem installed. In the control panel/modem/diagonstics I get a error when I click the more info buttom. This is the error 'The modem failed to respond. Make sure it is properly connected and turned on. If it is an internal modem or it is connected, verify that the interrupt for the port is properly set.' Anyone no how to fix this? |
| charles Tl Posts: 5879 USA | Posted - 1/19/2004 2:31:25 PM What OS are you using? How did you install this modem. http://th99.pley.org/t/S-T/55473.htm driver here for 98. 12-10-96: Version 2.15.5 Universal/2.4.0/disk1/SETUP.INF http://members.driverguide.com/driver/detail.php?driverid=66658 Edited by - charles on 1/19/2004 3:09:39 PM |
| goincrazy Tl Posts: 9 USA | Posted - 1/20/2004 3:17:42 AM I'm using windows 95. I installed it from the control panel/add new hardware. I even tried clicking modem and installing from there, I still get the same error. |
| charles Tl Posts: 5879 USA | Posted - 1/20/2004 7:10:26 AM I think this is a pnp modem and you can not use add new hardware to intall.remove the drivers,check the device manager for modem remove,remove any dial up connection in the dial up folder.shut down turn power off for a few minutes,power up and windows should find new hardware,just point it to the drivers. |
| goincrazy Tl Posts: 9 USA | Posted - 1/20/2004 10:00:47 AM Windows didn't detected any new hardware on start up, in the install new modem menu, or add new hardware menu. Any other suggestions? |
| charles Tl Posts: 5879 USA | Posted - 1/20/2004 10:20:32 AM If the drivers have a setup.exe file .Install the drivers and reboot. |
| goincrazy Tl Posts: 9 USA | Posted - 1/20/2004 10:31:20 AM No I don't have one. I don't think the windows 95 program had a driver file setup for my modem. I have windows 95 companion (I forgot to mention that.) This computer was given to me. I tried installing the modem again and now when I click diagnostics/more info I' getting OpenComm coudn't open port. |
| charles Tl Posts: 5879 USA | Posted - 1/20/2004 10:36:41 AM have you tried the drivers in the above post? |
| goincrazy Tl Posts: 9 USA | Posted - 1/20/2004 10:48:48 AM I'll have to see if I can get a friend to do it for me. My only other connection to the internet other than computer I'm having trouble with is through Webtv. Thanks |
| charles Tl Posts: 5879 USA | Posted - 1/20/2004 10:58:36 AM This is a very old modem and it is not a k56/V90 modem. Might need to look into a newer modem.I have seen some at office max that were free after the rebate. Check the device manager and disable any com port that is listed,remove the modem from the device manager,unknown device,other device and reboot. If windows can not find new hardware on reboot,go to the control panel and double click the modem icon,pick the modem from the list to install the drivers,this modem uses the pctel chipset,look for pctel 336 This modem supports pnp and should be found by windows. Check drivers and no setup file. Need to remove all listing of this modem from the pc in device manager,check the add remove program to see if any modem drivers are listed there. Do a seach on this pc for this modem or pctel. Edited by - charles on 1/20/2004 11:09:42 AM |
| charles Tl Posts: 5879 USA | Posted - 1/20/2004 11:21:19 AM Make sure you disable the com ports in the device manager. http://www.cc.jyu.fi/atk/eng/environm/win95modem.html If 95 can not find the modem go back to pick from list.Look for pctel 33,6 |
| goincrazy Tl Posts: 9 USA | Posted - 1/20/2004 12:42:48 PM I sure will give it a try when i get the chance. Probably a little later. I'm in the middle of something right now. I'll update later. Thanks |
| goincrazy Tl Posts: 9 USA | Posted - 1/20/2004 2:10:13 PM Could it be possible that I'm missing some of the files to make it work? I did find a ptserial.pnp. Is this something I need? If so how do I install this? |
| charles Tl Posts: 5879 USA | Posted - 1/21/2004 2:13:23 AM Check to see if you have these files to. |
| goincrazy Tl Posts: 9 USA | Posted - 1/21/2004 6:17:26 AM I did find these files: MDMCHIPV.INF PCEYE.EXE PTSERIAL.PNP PTSERIAL.VXD PTSNOOP.EXE PTVCD.VXD VMODEM.386 VPCTCOM.386 VVOICE.386 mising these files: I'll have to see if I can get someone to download them for me. Like I said before I'm using my webtv and you can't use tat to download. That's the downfall with that. Bummer! |
| charles Tl Posts: 5879 USA | Posted - 1/21/2004 8:08:17 AM Need to down load the drivers from the links above,you have the mdm drivers that come with windows. You need to check the web for modem install in 95,I think the problems you are having is the way you are installing the modem. |
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