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| Author | Topic |
| CHAD_38 Tl Posts: 17 | Posted - 10/12/2001 8:20:49 PM    can u plz tell me what the newest drivers are for the (us robotics 56k voice modem pci)theres a disk but the man that built my pc kept it and i know a lil bout computers but other than that im pc dumb so could you dirrect me to the correct drivers for my modem .. |
| Bob Starnes Tl Posts: 4360 USA | Posted - 10/12/2001 8:58:44 PM In Hyperterminal, issue ati7 to the modem and note the Product ID number, then go to USR's site and check for updated drivers. |
| CHAD_38 Tl Posts: 17 | Posted - 10/12/2001 11:11:57 PM i checked my system and i dont have hyperterminal i even went to add/remove its not on my system and i dont have the windows me disk so what now?:( man im very very frustrated you wouldnt belive how frustrated i am i have tried everything to get my conn. better exsept getn the new drivers if theres any i even called and got the phone company to help me but no go there either thats why im lookin for the drivers, Very Frustrated, |
| Bob Starnes Tl Posts: 4360 USA | Posted - 10/13/2001 10:56:41 AM Check in Add/Remove Programs, Windows Setup tab, highlight Communications and click the Details button, Hyperterminal should be listed there, just check it and click OK. Might check your hard drive, most often the Windows .cab files have been put in a folder on the hard drive. |
| CHAD_38 Tl Posts: 17 | Posted - 10/13/2001 1:35:37 PM ANOTHER SNAG BOB in hyperterminal theres a us robotics spot com 1,2,3,4 then tcip slot but my modem is in the com 5 slot and hypeterminal doesnt offer that Thx, |
| Bob Starnes Tl Posts: 4360 USA | Posted - 10/13/2001 2:36:21 PM Sometimes Com5 is just an alias for Com1,2,3 or 4, try each Com Port starting with Com4, enter AT, if you don't get an OK response then try Com3, then Com2, etc. |
| CHAD_38 Tl Posts: 17 | Posted - 10/15/2001 1:46:13 PM hate to bother you again but in hyperterminal im typing in the at command and waiting fer prolly 5 min. but im not getting an ok i have tried the modem on every com 3,4 want work says for me to check ports setting then i use 1,2 well they both seem to work but neither will give me the ok in hyperterminal,,:(
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| Bob Starnes Tl Posts: 4360 USA | Posted - 10/15/2001 6:42:32 PM Try another way then, try the 'More Info' button in the Modem Diagnostics to see if the ati7 response is there, if so see if the Product ID is displayed. |
| CHAD_38 Tl Posts: 17 | Posted - 10/15/2001 11:04:05 PM i found the product id number(66297600)at usr they want the product codes im guessing thats the same as the id but every one i saw started with 00---- exsept the gaming modems,,well im still trying to learn this stuff only thing im good at on the pc is racen:) well any info let me know or if im just dumb slap me _and another thing is there anything i could copy you outa the diagnostics folder for my modem that might help my cause cause man this thing dials f--ked up itll dail stop beep twice then go again and i have had other voice modems before and they didnt do that they were smooth just as the lucents was,, l8r, |
| Bob Starnes Tl Posts: 4360 USA | Posted - 10/16/2001 11:21:25 AM It's a USR OEM model 2976 Drivers at: ftp://ftp.usr.com/OEM%20Files/ ftp://ftp.usr.com/oem/hawk/2976/
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| CHAD_38 Tl Posts: 17 | Posted - 10/16/2001 4:35:56 PM ok bob i said before im pc dumb so do i need to copy them all and paste them in a fold for my modem or so i need to select the ones that have a reference to my modem or is there only 1 file in there i need:) i feel stupid:) smack me plz..lol and again thx for letting me bug you for most of the last week and a half THX, |
| Bob Starnes Tl Posts: 4360 USA | Posted - 10/16/2001 5:53:33 PM What OS are you using? Just download the one file that you need, save it in an empty folder on the hard drive. Then in Windows Explorer, double click the file to extract the drivers (or the file can be opened with WinZip). |
| CHAD_38 Tl Posts: 17 | Posted - 10/17/2001 7:59:47 PM im using windows me |
| Bob Starnes Tl Posts: 4360 USA | Posted - 10/17/2001 8:38:04 PM http://www.usr.com/support/s-modem/s-modem-oem-downloads.asp#2976 |
| CHAD_38 Tl Posts: 17 | Posted - 10/22/2001 12:28:28 AM hello bob the drivers have a setup wizard? i hope:) just click setup exe. then go from there(hope)well i would like to again thank you for your help not many people will take the time to help people so once more i say thank you well im off to install this if it dont work ill wait on dsl 4 months, L8R, |
| Bob Starnes Tl Posts: 4360 USA | Posted - 10/22/2001 11:40:24 AM Does appear to be a setup.exe included with the drivers, just be sure to check in Add/Remove Programs to see if there's a uninstaller listed to properly uninstall the modem first. |
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