|Forums | USR | USR 5610A GARBLED NOISE||Watch|
|Posted - 7/20/2001 3:59:48 PM |
I know this is a really old thread, but I'm having the exact same problem. I have tried everything from a clean windows install, switching the PCI cards around, updating BIOS, etc. Nothing seems to work.
Beside buying a new modem, has anyone found a way to fix this?
USR Custom support is useless.
|Posted - 7/20/2001 5:29:17 PM |
I have four 5610A's with the identical intermitent squeel problem. After a couple weeks of exchanging useless email, USR has agreed to exchange them. I hope the replacements have a fix for this problem!
Fortunately, my old USR ISA winmodem is still working great -- at 28.8. :(
|Posted - 7/22/2001 4:33:08 AM |
I think I'll call USR & fax them a copy of this thread.
Keep me posted I would be interested in knowing on whether USR fixed the issue.
|Posted - 7/23/2001 2:34:42 AM |
Well, I'll be -- it was the ceiling fan after all. Seriously, it worked. I might just wind up keeping my PP (Performance Pro), albeit in the dark.
Man, if I can fix this with not so much as a $20 - $25 filter, it'll probably be worth not having to pay that much in return shipping charges. I'm going to look into that.
Methinks the problem be harder than methinks.
I'd like to think my ground loop interference is inconsequential, however turning off a fan in an adjoining room did provide temporary relief. I'm afraid if I worry about it too much, my head will explode.
Thanks for the info, John. I'm going to start paying more attention to RF and probably wind up going loony.
|Posted - 7/24/2001 2:08:22 PM |
Well i'll be damned, turned off my ceiling fan/lights and it works. ROFLMGDAO!!!!! It is most definatly a power related problem either with the phone line or PC its self. I have sence, moved my PC into another room in my house and have not had the problem in months, were as i used to have it daily. Thanks all, it works!!!
|Posted - 7/30/2001 4:33:24 PM |
I have not tested to see if my 5610A has line noise or not but here's my story:
I built a new computer and because it had all PCI (no ISA) I had to leave my 5687 Sportster (which still connects at 50666 and has flawless gaming performance) in my old machine and put the 5610A in my new one. I fail to connect about 1/8 tries (never happened with the 5687) though when it does it connects at 50666.
My problem is that although my ping times to game servers (half-life, UT, NOLF) are the same as the 5687, it seems to lose packets and have intermittent spikes in ping times which make it almost worthless as a gaming modem. I thought I was crazy until I stumbled across this forum thread. I also emailed USR tech support and gave them a detailed description but they have yet to reply...let alone give me a snowjob.
If anyone knows of another PCI controller-based modem let me know.
|Posted - 8/1/2001 4:52:56 AM |
Well.....I went and purchased a Zoom 2920 PCI controller modem. It will be here later this week and I will post my observations of it's performance compared to this USR 5610A P.O.S. Performance Poor modem...lol
|Posted - 8/2/2001 6:56:02 PM |
The USR Performance Pro should be renamed the USR Performance Poo or USR Piss Poor.
What did I do to deserve such a useless modem.
USR quality control must have gone out of the window when they designed this sack of crap.
This is my second Performance Pro. And it's worse than the first one I RMA'ed back to those dickheads.
I've been using USR modems since the first Sporsters hit the market and by far this is the worst error they've made. How could they put this product on the market and consider it good?
The older external Sportster Voice modem I gave my brother works like a charm but this thing is not even anywhere in it's league.
Firstly, I would get disconnects out of the blue. The siren calls from this thing are bizarre to say the least. It usually starts at a low pitch then continues to rise and BLAST OFF! ZOOM BOOM TO THE MOON!
My SupraMax Monopak HCF Conexant modem is a rocket compared to this decayed turtle. The modem in my Dreamcast also has a Conexant chipset in the modem and it also connects fine and stays connected.
I recently bought a APC UPS for the computer and was thinking the same as some of the users have posted here, maybe it's a power problem. I'm going to give the Performance Pro another chance.
If that doesn't solve the issues, I'm going to mount it on the end of my buddies potato gun and fire its ass into the open pit mine I have by my place. Maybe there it will have some use.
Listen USR, fix this problem. I would like to see an update on your site soon to fix the issues with this product. It is unacceptable as the way it stands now. I cannot reccommend USR products to anyone.
|Posted - 8/3/2001 2:11:13 PM |
UPDATE guys! USR has addressed the problem with the 5610A Performance Poor modem. They have DISCONTINUED IT!! Hahahaha....I am glad I took it back now. Here is the news straight from the v.92 news at Modemsite.com:
"3-Apr-01 - USR & V.92 - It gets more confusing.... The 30-Mar update that follows mentions the Performance Pro modem will be discontinued, and that no V.92 upgrade will be available. It has been on, off and is now back on the list of modems for which an upgrade will be available at the USR website. I have re-checked the tape of my conversation with USR's Rob Thomsen on 22-Mar-01, and he did indicate to me at that time the Performance Pro would be discontinued and that no V.92 upgrade would be available for it. As you can read below, I'm not holding my breath for clarification...
30-Mar-01 -USR V.92 Bug page updated.
After I made inquiries regarding US Robotics' February V.92 press release, public relations firm - Maples Communications - scheduled an interview with for 22-Mar with Kevin Lacey. On 22-Mar, I was told I would be not be talking with engineer Lacey, but USR marketing's Rob Thomsen. Before I was able to ask all my questions, Maples told me they had to end the interview. I was told I could submit the additional questions via e-mail, and that they would respond. I immediately e-mailed additional questions, and a week later had received no reply whatsoever. On 29-Mar, I inquired whether there would be any response to my questions. Maples' Mike Kilroy told me:
As you can imagine, USR product managers are very busy people, especially with the new direction of the company. I have to be careful how much I take of their time responding to media inquiries forwarded by me.
I will attempt to answer your additional questions but it may take a few days to a couple of weeks.
As of today, the text on the USR V.92 upgrade page has been changed: if your modem's product code is not listed in the drop-down box, it now indicates that your modem will not be eligible for a V.92 upgrade, and the list of modems included in the list has been updated. For example, the Performance Pro modem (5610A) has been removed from the list. Thomsen indicated that the Performance Pro modem is being discontinued. My additional questions - and commentary.
|Posted - 8/3/2001 7:54:45 PM |
Well, well. You're right, djmaim!
They've pulled the V.92 upgrade pulldown. I guess they had to cover their asses for the unfortunate screw-up on their behalf.
Check it out people...
They're only offering V.90 upgrades.
Nice work USR you've just pissed off a good part of your clientele.
I hope my buddy has his potato gun ready and rarin' to go because this USR Performance Poo is about to become airborne.
I have quite a few colorful metaphors I would like to dish out towards USR but I'll refrain on that.
|Posted - 8/4/2001 2:10:42 AM |
Well.....I received my Zoom 2920 PCI Plus today and am using it now. It performs admirably in games and I cannot tell the difference between it and my trusty old USR 5687 ISA Sportster. Same ping times....same performance....same zippy web surfing. Hyperterminal tests after gaming show low numbers of blers, link naks (whatever the hell those are!!) no retrains. I will have to test it out a little longer but so far I would recommend this model to anyone looking for a hardware-based PCI v.90 (upgradeable to v.92 I think...it also comes with call waiting feature/software anyway) alternative to this P.O.S. 5610A Performance Poor Modem. Here is the link to where I purchased it but you can also get it at BestBuy I think:
It is $71.69 and was $10 shipping (i know..I know....more expensive by a couple bucks than the 5610A but so far it is worth it)
|Posted - 8/4/2001 11:30:36 PM |
The USR V.92 Upgrade Qualifier page still exists - just a different URL:
|Posted - 8/21/2001 7:42:31 AM |
My tech and ISP thought me crazy when I said i have been keeping record of the connections and that I was under the impression they were cutting me off on cue. I can ONLY connect during morning hours, not evenings.
have noise, error #630, other errors, remote comp. will not answer, but I do not get the errors during the mornings! I just bought a US Rob. FAX EXT V90 Mod.
I exchanged the first one, the second one is acting the same way. Help, please?
Only those who risk going too far will ever know how far they can go:--)
|Posted - 8/21/2001 6:13:55 PM |
WELL FOLKS ALL I CAN SAY IS THAT THE 5610 A SUCKS BALLS
AND I NOW HAVE DSL AND CONNECT AT 1.47 MB/SEC>>>HEAVEN!!!!!!!!
ONLINE KILEER EVER SINCE!!!!!!!!!!!!
|Posted - 8/24/2001 8:04:08 AM |
Shalimar. You should return the modem immediately and get a refund. You're best to stay away from USR products right now. Try something else maybe try the Zoom products.
Unfortunately for myself, I'm stuck with the product because I've had it for over a year. I can't return it
Update on UPS and the modem, folks. The APC UPS doesn't make a difference people. I still have the same problems as mentioned.
I going to record my Performance Poo being launched from a potato gun. I'll post a link to the mpeg when it is done.
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