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boostedboogie Tl Posts: 8 USA | Posted - 7/15/2004 12:34:41 PM for some reason, i can connect to juno's database to check e-mail, but when trying to connect to juno's internet service, it says that it microsoft windows can't detect my modem. this is weird to me because the modem will dial fine for other things. i'm using a 3com 56k mini pci modem, dell c600 laptop, and windows xp. any help is appreciated. |
v.Richard Tl Posts: 6222 USA | Posted - 7/17/2004 7:28:25 PM What version of Windows do you have? What kind of modem do you have? The settings you use to connect for e-mail and for Internet need to be checked - how many connectoids do you have? check/correct settings for your connectoids or create new one www.modemsite.com/56k/connectoid.asp Aloha! Richard. |
charles Tl Posts: 5879 USA | Posted - 7/17/2004 8:44:14 PM If you are using IE to connect to the the net, right click the IE icon on your desktop,properties,connection tab,click lan settings and make sure nothing is check,there is a check in always dial my default connection,make sure your default dial up is listed in the window. Go to settings,nothing is checked,put in user name and password.Click properties for modem. |
charles Tl Posts: 5879 USA | Posted - 7/17/2004 8:56:47 PM Are you using juno 5.0 to connect or using IE http://www.juno.com/support/errors
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charles Tl Posts: 5879 USA | Posted - 7/17/2004 9:19:31 PM Most Juno users connect to Juno using a modem. If this is your first time connecting to Juno using a modem, you will need to select your modem and then set up and select your access numbers. In Juno 5.0: Go to the Connection menu and select Connect Using a Modem.
If you have connected using a modem before, your connection will be ready to use.
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boostedboogie Tl Posts: 8 USA | Posted - 7/18/2004 11:34:22 PM sorry was out of town. anyway im using winXP and weird thing is when i select 'configure modem' under the connection menu, it already lists the 3com modem on there. but when i try to connect, it says microsoft windows can't detect. i will try checking settings for internet and everything. i will also check up on the connectiods. i tried uninstalling the modem and manually adding it from a list. the list only gives me things like 'basic 9600 modem, 36000 modem, 56900 modem, generic modem'. i try 56000 modem and still doesn't work. thanks for the help guys i'll update you later. |
charles Tl Posts: 5879 USA | Posted - 7/19/2004 5:28:13 AM What Juno version are you using? http://www.juno.com/support/modem/jn/20-no-setup-modem-auto.html Might also check the connect using window in the connectoid. |
boostedboogie Tl Posts: 8 USA | Posted - 7/19/2004 11:19:15 AM i'm using the latest, 5.0. i checked last night and everything is installed fine. my .ini file was last modified in the year of 2000-2001. could that be the problem? anyone know where i can get an updated .ini file for this modem? also i tried deleting and recreating my connections. there were no dialup connections listed. only the lan connections. i tried the new connection wizard, and it wouldn't let me select 'connect with a modem' option. |
charles Tl Posts: 5879 USA | Posted - 7/19/2004 2:40:23 PM To change the proxy server setting in Internet Explorer 5.0: Start Internet Explorer.
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charles Tl Posts: 5879 USA | Posted - 7/19/2004 2:53:33 PM Also if you are not connect to a network I would disable the lan or nic card in the device manger. |
boostedboogie Tl Posts: 8 USA | Posted - 7/19/2004 9:57:51 PM hm i'll try what you suggested charles. sounds like it would work. thanks for everyone's help i really appreciate it. |
boostedboogie Tl Posts: 8 USA | Posted - 7/20/2004 3:08:38 AM ok checked under 'conenctions' tab. there are no connections listed. i tried adding one manually, but it won't let me select 'i connect to the internet with a modem'. it only has the 'lan' option available for me to choose. how can this be possible? |
charles Tl Posts: 5879 USA | Posted - 7/20/2004 6:25:55 AM What is listed in device manager under modem? Edited by - charles on 7/20/2004 6:26:51 AM |
boostedboogie Tl Posts: 8 USA | Posted - 7/21/2004 12:58:57 AM it lists '3com 56k v90 mini pci modem' |
boostedboogie Tl Posts: 8 USA | Posted - 7/27/2004 12:10:54 AM bump |
charles Tl Posts: 5879 USA | Posted - 7/27/2004 7:04:58 AM Check in the connectoid for juno what is listed in the connect using window. http://modemsite.com/56k/connectoidxpe.asp Edited by - charles on 7/27/2004 7:06:47 AM |
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