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Kelly Eslinger Tl Posts: 19 USA | Posted - 9/24/2001 7:40:12 AM After trying all of your suggestions here is a modem log. Ok guys, this is after selecting compression and adding S32=34. What do you think now? Also there a high 09-05-2001 16:30:53.78 - U.S. Robotics 56K Voice Win in use.
Chars sent 4046 Chars Received 2608 Retrains Requested 2 Retrains Granted 0 Data Compression V42BIS 2048/32 Disconnect Reason is DTR dropped U.S. Robotics 56K Voice Win Configuration Profile... Product type US/Canada Internal VXD date 02/01/99 OK U.S. Robotics 56K Voice Win Link Diagnostics... Modulation V.34 OK Freq Level (dB) OK I did not hear anything back on this from you guys. Thx. Kelly |
Bob Starnes Tl Posts: 4360 USA | Posted - 9/24/2001 11:44:24 AM Kelly, is there -any- noise on your phone line? Might pick up the phone reciever, dial 1 and then listen very closely to see if you hear any crackling, pops or a hum (may be almost inaudible) or if there's any crosstalk (faint dialing sounds or distant voices).
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Kelly Eslinger Tl Posts: 19 USA | Posted - 9/26/2001 6:32:57 AM I can't really hear anything, but my daughters say there is kind of a fuzzy sound. Maybee, maybee not. I have had my IPS who is also my phone provider check it out and they say I should be able to get a 56k connection. I have also sent them modem logs pointing out the SNR of .1. It has been at least one month and I have submitted the log files to them twice. Not sure how accurate modem logs are. Thanks! Kelly |
Bob Starnes Tl Posts: 4360 USA | Posted - 9/26/2001 10:18:27 AM Well, next step would be to take the computer to a friend's home, one that you know is getting a 56K connection and try a connection to your ISP using their phone line. This will let you know very quickly if the problem is with the modem/modem setup or with your phone line. |
v.Richard Tl Posts: 6222 USA | Posted - 9/30/2001 10:14:38 AM Seeing the 21.6k upstream rate, and retrains, I would suggest trying a different ISP - if not via an actual account, at least test calls. www.modemsite.com/56k/trouble4.htm
Aloha, |
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