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|Posted - 9/2/2000 8:55:47 AM |
I am having a problem with my modem responding to my answering machine fax program. This modem was working with this program until the internet dialer tried to dial out when the program was running. This cuased an error in windows that I had to reset all of the dialer config settings and ended up re-installing the software only to get the message "there was no response from the modem" when trying to start the software, I ended up re-formatting the hard drive the get rid of any corrupt files or drivers, and re-installed everything on my system only to recieve the same message "no response from the modem" the supervoice techs replied that my modem was not voice capable, which I tried to explaine it was since it already had worked with this program. When the program is installed it sees the modem on the correct port (com 5) but when started the modem won't respond and the program shuts off without ever starting. I tried another program of the same functions and got the same problem "no response from the modem" there has got to be a setting someware in the modem that will let it respond to this software agian any help would be greatly appreciated.
D. S. philp
|Posted - 9/3/2000 1:24:09 PM |
Perhaps it worked because somehow you had the modem installed twice on different COM ports? Ordinarily, if the modem is in use by voice software, it wouldn't be available for Internet dialer - hence it wouldn't crash your system....?
|Posted - 9/3/2000 2:04:43 PM |
this software works like in stand by mode when not recieving a call, it has always given an error message when you try to start the software before you disconnect from the internet, as well as the same problem if you tried to dial the internet before shutting down the software. Before it was always possible to just re-start the system and everything worked just fine. noew all I can use is the dialer and cannot even start the answering machine.
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