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Tl Posts:

Posted - 2/4/2001 2:26:20 PM  Show Profile  Email Poster  Edit Message

Yep, I am one of many having modem connection speed problems..It's enough to drive a sane person bonkers!
I have done some research etc and just don't know if I am SOL or if there are things I can do..Hope you can help!

I have a USR 56k External Modem(5686-03). I am hooked up to an ISP which is v.90 capable(which I have)and I have been stuck at 21,600 BPS since day one. When I lived somewhere else in my state I was getting 48k no problem and it was in a very remote area as well.

Here are my problems(modem AT info follows)

1. Stuck at 21,600 BPS
2. When dialing in to ISP, I go through 2 cycles if not more before I can connect.

I am living in a house with a family with my own seperate phone line.

Here are my modem stats according to "Modem Check":

U.S. Robotics 56K FAX EXT Link Diagnostics...

Modulation V.34
Carrier Freq (Hz) 1829/1920
Symbol Rate 3200/3200
Trellis Code 64S-4D/64S-4D
Nonlinear Encoding ON/ON
Precoding ON/ON
Shaping OFF/ON
Preemphasis (-dB) 0/2
Recv/Xmit Level (-dBm) 33/11
Near Echo Loss (dB) 50
Far Echo Loss (dB) 49
Carrier Offset (Hz) 2880
Round Trip Delay (msec) 22
Timing Offset (ppm) -1
SNR (dB) 31
Speed Shifts Up/Down 1/1
Status :


U.S. Robotics 56K FAX EXT Settings...

B0 E0 F1 M1 Q0 V1 X4 Y0

&A3 &B1 &C1 &D2 &G0 &H1 &I0 &K1
&M4 &N0 &P0 &R2 &S0 &T5 &U0 &Y1

S00=000 S01=000 S02=043 S03=013 S04=010 S05=008 S06=002
S07=060 S08=002 S09=006 S10=014 S11=070 S12=050 S13=000
S15=000 S16=000 S18=000 S19=000 S21=010 S22=017 S23=019
S25=005 S27=000 S28=008 S29=020 S30=000 S31=128 S32=002
S33=000 S34=000 S35=000 S36=014 S38=000 S39=000 S40=001
S41=000 S42=000

LAST DIALED #: T5419100


U.S. Robotics 56K FAX EXT Link Diagnostics...

Chars sent 594937 Chars Received 3647165
Chars lost 0
Octets sent 328000 Octets Received 3254286
Blocks sent 16575 Blocks Received 28341
Blocks resent 28

Retrains Requested 1 Retrains Granted 0
Line Reversals 0 Blers 14
Link Timeouts 1 Link Naks 5

Data Compression V42BIS 1024/32
Equalization Long
Fallback Enabled
Protocol LAPM
Speed 21600/4800
Last Call 00:34:12
Configuration Profile...

Product type US/Canada External
Product ID: 00568603
Options V32bis,V.80,V.34+,x2,V.90
Fax Options Class 1/Class 2.0
Line Options Caller ID, Distinctive Ring
Clock Freq 92.0Mhz
EPROM 256k
RAM 32k

FLASH date 10/2/98
FLASH rev 5.1.4

DSP date 10/2/98
DSP rev 5.1.4


Freq Level (dB)

150 30
300 23
450 22
600 21
750 21
900 21
1050 21
1200 21
1350 21
1500 21
1650 21
1800 21
1950 21
2100 21
2250 21
2400 21
2550 22
2700 21
2850 21
3000 21
3150 21
3300 22
3450 23
3600 26
3750 32

DIAG <2A4D3263 00=10>
DIAG <2A4D3263 01=7>
DIAG <2A4D3263 02=00>
DIAG <2A4D3263 03=00>
DIAG <2A4D3263 04="C1651310270D">
DIAG <2A4D3263 05="C16513108D47658D">
DIAG <2A4D3263 10=21 11=0B>
DIAG <2A4D3263 12=40 13=00>
DIAG <2A4D3263 14=32 15=31>
DIAG <2A4D3263 16=00 17=16>
DIAG <2A4D3263 18=0A4AF63D>
DIAG <2A4D3263 20=0C 21=0C>
DIAG <2A4D3263 22=0C80 23=0C80>
DIAG <2A4D3263 24=0780 25=0725>
DIAG <2A4D3263 26=12C0 27=5460>
DIAG <2A4D3263 30=01 31=03 32=01 33=00>
DIAG <2A4D3263 34=12C0 35=5460>
DIAG <2A4D3263 40=1 41=080>
DIAG <2A4D3263 42=01 43=05>
DIAG <2A4D3263 44=1 45=400>
DIAG <2A4D3263 50=2 51=2>
DIAG <2A4D3263 52=00091200 53=0037A400>
DIAG <2A4D3263 54=0000 55=0000>
DIAG <2A4D3263 56=000040BF 57=00006EB5>
DIAG <2A4D3263 58=0000001C 59=0000000E>
DIAG <2A4D3263 60=20>

Notice anything in Particular?
Anything I can do?

Thanks for your time!


Tl Posts:

Posted - 2/4/2001 8:54:43 PM  Show Profile  Email Poster  Edit Message  SARGEs Homepage
Do you have anything else plugged into line? If not, your line is lousy, but your report doesn't indicate more than one a/d conversion. Might use Richard's site and dial other #'s with hyperterminal. It's renogiating the call because it can't get a 56k connect. Time to narrow it down, maybe even try it on the other line for testing.
Tl Posts:

Posted - 2/4/2001 9:10:22 PM  Show Profile  Email Poster  Edit Message
Thanks for the reply!!

The only thing I have hooked up to the line is my telephone.

The phone I have is rather cheap ($10, I'm a student of course) and it seems to "chirp" every now and then. Not sure if it's because of the phone line or because the phone is cheap.

I will try calling the other numbers as well as I have time, should I call the phone company as well and just have them test it? The last place I lived was in a rural area and my dial in number was 90 miles away and I got 48k..I live in a city now and I get 1/2 that..wierd times indeed!

Tl Posts:

Posted - 2/10/2001 8:48:39 AM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
the ROUND TRIP DELAY of 22ms would tend to indicate that the # you are calling may not be so local (ISP may use CLEC or other techniques to forward call to distant location);
The RECEIVE LEVEL of -33 is WAY low. (Higher #s = lower levels). This would indicate something is seriously wrong in either the modem, your phone line/wiring, the telco's facilities serving you, or beyond.

You need to make other calls to isolate problem.


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