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Steve Noble
Tl Posts:
1

Posted - 3/14/2001 6:55:47 AM  Show Profile  Email Poster  Edit Message
I just purchased a used modem 1 1/2 wks ago, a Sportster 56000 x2. After finally getting it set up and getting access speeds of 48000-50000 (sez AOL), but about 28000 per a modem test site, I was reasonably happy at that point.

However, last Sunday, after 3 hrs of connect time, AOL suddenly gave me the message of lost connection. It was late, and I used it as an excuse for bed.

The next day I tried to connect via AOL with "modem failed to initialize" as the constant message. Trying to do a manual setup with both Win 98 and AOL made me eventually realize that the modem wasn't responding to the PC, at least not intelligibly. It seemed the modem was accepting commands because it was doing quite a bit of LED blinking.

After using another modem to connect, I checked out the offerings on the web to give one help with unresponding modems. Some fellow in Russia, the "Flasher", had an alternate flash upgrade program for download plus commands to inquire the status of the modem.

I checked out the modem via Hyperterminal using His suggested commands and it seems I was getting alternately the messages: "boot>" "boo4>" "bo@t>" and "bo^t>" as the answer to certain AT commands. (The special characters may not be exactly the ones shown ie "@" and "^"). I could get the model number of the modem via an AT command, not much else.

The Flasher said his program can upgrade even modems with semi-corrupted "flash ram". So I went ahead, and the same problem(s) exists.

So should I junk the modem, or invest in getting it fixed, checked out , or whatever? Seems a shame to throw away $35 (I'm cheap). But might be more aof a shame to spend $100 to have the modem conk out again after another couple of weeks.

Could it be a power supply circuit? Seems the modem gets pretty warm.

Whatever help you can give would be deeply appreciated.

Steve Noble

v.Richard
Tl Posts:
6222

USA
Posted - 3/17/2001 10:03:06 AM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
Is this an external modem?
Check your cable connections between modem and computer.
Try another cable.
If you have more than one COM port on computer, try other COM port;
If possible, try another modem or serial device on port to make sure the problem isn't with your port/computer.

Aloha,
Richard

IO ERROR
Tl Posts:
9

Posted - 3/27/2001 2:50:33 AM  Show Profile  Email Poster  Edit Message
Go to Modem control panel, select your modem, then click Properties.

In the properties, go to the Connection tab at the top. Double check settings for Data bits (8), parity (None) and stop bits (1).

If that doesn't work, hit the Port settings button (from the Connections tab) and try disabling the 16550 and see if that helps.

--
All your bong are belong to us.

IO ERROR
Tl Posts:
9

Posted - 3/29/2001 12:23:04 AM  Show Profile  Email Poster  Edit Message
Well, after doing some checking with one of my USR external modems, I found that "Boot>" is a response generated by the modem near the beginning of the flash procedure. I was able to get one of my USR modems into this state, and reset it to working operation by powering it off and back on.

But if the data bits, parity and stop bits are set as I posted above, and it still gives a garbled message, it's probably dead.

astanovoy
Tl Posts:
21

Russia
Posted - 4/1/2001 7:29:22 AM  Show Profile  Email Poster  Edit Message  astanovoys Homepage
If you gettinmg boot> promt you will need to start Hypertermional and enter ATGM command to return modem to command mode and restart flash code.

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