I have been using my USR 56K fax/voice for three years.
I ALWAYS get at least 48 if not a 50K connection.

I tried to install MS PWS, and due to a documented
bug in thier code, my PC crashed. After I got it all squared away, I re-installed my drivers for the
modem, connected, and now I never get over 21K
connect speed. I never had to run any init strings,
but I tried them to no avail.

I got the latest drivers from USR, nada.
I ran Update Wizard on the modem-latest version.
I installed a Lucent modem and got 49K on the 1st try.
I am running Personal Web Server, and my dial up
launches on boot, which it never did unless I had it in Start Up folder (this is curious)

I am thinking either my modem got damaged in the crash OR
somehow the PWS is bringing down my connect speeds,
as these are the only differences I can think of.

Any ideas?

Thanks

Check modemlog to see if port speed is at least 57.6k, and that there are no bad init strings
www.808news.com/56k/modemlog.htm

Check DUNS connectoids
www.808news.com/56k/connectoid.htm