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Tl Posts:

Posted - 1/7/2002 7:31:08 PM  Show Profile  Email Poster  Edit Message
Ugh - I just bought a USR 5699A to replace a slow modem that I've had for 3 years. Installed in in Win 98SE - modem detected, drivers installed - no problem. When I try to connect to isp , I hear a dial tone, then a click that makes dial tone go away, then modem dials but obviously no connection is made because dial tone is already gone. Is this a Modem flaw, or is my system sending some kind of noise into the pci slots. Have tried other slots - same problem. Do I just give up? Same problem when I try to dial with hyper terminal.
David Frankel
Bob Starnes
Tl Posts:

Posted - 1/7/2002 9:44:41 PM  Show Profile  Email Poster  Edit Message
Could possibly be a defective modem, just be sure that you've got the phone cord plugged into the LINE jack on the modem.

Tl Posts:

Posted - 1/9/2002 5:05:34 PM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
The 5699A uses [unreliable] solid-state on/off hook circuit;
May be affected by other devices plugged into phone line - you might want to try plugging modem directly into demarc or unplugging other devices to see if that may be your problem-


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