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Mavrik Tl Posts: 2 Slovenia	Posted - 2/12/2002 9:38:23 AM I'm looking for support for modem with product ID: 66178781. I've look at USR site and there is no drivers/firmware for this modem. The problem is following; My modem connects only at 16800 and I get about 1 KB/s download speed. The modem is internal and ISA. Any suggestions? BTW: i looked at diagnostics and it connects only by v34.
charles Tl Posts: 5879 USA	Posted - 2/12/2002 10:20:20 AM http://www.modem-help.freeserve.co.uk/mfc/usr.html#661787 Sportster 56K Fax OEM Did this modem come with this pc. http://modemsite.com/56k/usr.asp http://modemsite.com/56k/diag3com.asp http://modemsite.com/56k/flashback.asp
v.Richard Tl Posts: 6222 USA	Posted - 2/12/2002 11:43:29 AM Post the results of the diagnostics after you disconnect from ISP (15 minutes or more online) - ati6i11y11 Use Hyperterminal to get the diags www.modemsite.com/56k/x2-hyperterm.asp Also suggest - turn off 56k protocol via extra settings www.modemsite.com/56k/ms.asp Aloha! Richard.
Mavrik Tl Posts: 2 Slovenia	Posted - 2/15/2002 10:40:58 AM These are diagnostics results - more tha 20 minutes on-line. U.S. Robotics 56K FAX INT Link Diagnostics... Modulation V.34 Carrier Freq (Hz) 1959/1959 Symbol Rate 3429/3429 Trellis Code 64S-4D/64S-4D Nonlinear Encoding ON/ON Precoding OFF/ON Shaping ON/ON Preemphasis (-dB) 0/2 Recv/Xmit Level (-dBm) 17/11 Near Echo Loss (dB) 39 Far Echo Loss (dB) 51 Carrier Offset (Hz) 4998 Round Trip Delay (msec) 11 Timing Offset (ppm) 256 SNR (dB) 41 Speed Shifts Up/Down 0/2 Status : Freq Level (dB) 150 26 300 19 450 19 600 18 750 18 900 18 1050 18 1200 17 1350 17 1500 17 1650 16 1800 16 1950 16 2100 16 2250 16 2400 15 2550 15 2700 15 2850 15 3000 15 3150 14 3300 14 3450 17 3600 23 3750 35 No, i haven't got the modem with computer, i bought it in store.
Alorica Tl Posts: 3 USA	Posted - 2/16/2002 2:52:48 AM your modem is an oem and one that usr is not goin to support. to find the drivers for this modem. you will need to look at the oem section on the usr website. 66 denotes that the modem is an oem modem and on the oem site you will have to search for 1787 for the drivers for your modem. cheers
v.Richard Tl Posts: 6222 USA	Posted - 2/16/2002 10:46:27 PM Your diagnostics are incomplete - missing the ati6 results which are important in evaluating what's going on. Try another connection, then get ati6i11y11 Aloha! Richard.
pauldog Tl Posts: 231 USA	Posted - 2/18/2002 1:31:16 PM here is the USR page: http://www.usr.com/support/s-modem/s-modem-oem-downloads.asp They have discontinued firmware upgrades. If you're already at V.90, this shouldn't be a problem.

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