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BobMonty
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4

Canada		Posted - 3/4/2002 6:26:15 PM  Show Profile  Email Poster  Edit Message
I recently bought a 3CP5699A to send faxes from my computer. Unfortunately, it works fine with some fax machines but not others. The speed just keeps dropping until it says "failed to train" I've tried it with Microsoft Fax, BP Phone Tools (came with modem) and Winfax. Does the same with each program. Any ideas?
Bob
v.Richard
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USA		Posted - 3/6/2002 12:16:12 AM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
Try a different modem?
Try the modem connected directly to demarc
www.modemsite.com/56k/demarc.asp

Aloha! Richard.

BobMonty
Tl Posts:
4

Canada		Posted - 3/6/2002 4:31:58 PM  Show Profile  Email Poster  Edit Message
Thanks for the reply Richard.
Unfortunately I don't have another modem to try but I'll pester some friends and borrow one.
I will also try plugging directly to the demarc. Never heard of that before
Bob
Troubled_user
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263

USA		Posted - 3/6/2002 5:49:03 PM  Show Profile  Email Poster  Edit Message
I've bought the same winmodem, and it DOESN'T send faxes to most fax machines, the tech support said so. If i were you, return it ASAP
BobMonty
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4

Canada		Posted - 3/6/2002 7:28:17 PM  Show Profile  Email Poster  Edit Message
That is interesting, particularly as it is sold as a FaxModem. I even paid extra for the USR name. Might have made a little boo boo.
Troubled_user
Tl Posts:
263

USA		Posted - 3/7/2002 5:27:28 PM  Show Profile  Email Poster  Edit Message
More specifically, according to the janitor, uh, I mean tech support rep, the modem will only connect with V17 faxing. This is a less supported standard that usually is incorporated into computer modems, NOT fax machines

Nowadays, I wouldn't buy a USR modem. IF I were you, use a cheaper winmodem, such as a lucent winmodem. I have 6 of them and I've used them everywhere from New York to California (on vacation) and it has never been a hassle
(do NOT buy the "Supra Express" modems or the Creative Labs controllerless modems. Look for the ZOOM modems, instead. The Supra Express uses a Conexant chipset, without a DSP. DSPs drastically reduces the performance impact of a winmodem.)
Edited by - Troubled_user on 3/7/02 5:30:54 PM

BobMonty
Tl Posts:
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Canada		Posted - 3/7/2002 7:22:36 PM  Show Profile  Email Poster  Edit Message
I always wanted a paperweight that I could plug a telephone cord into.

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