Forums | USR | 5686D Handshake Starts then High Steady Pitch | Watch |
Author | Topic |
bx Tl Posts: 3 USA | Posted - 3/27/2002 5:34:40 PM ![]() ![]() ![]() Help! My 5686D (v.92 external) begins the handshake but then the scratchy noise becomes a high steady pitch and it never connects. Everything was working fine up until about a week ago. It's probably a change by the ISP (Prodigy) or Telco but each is blaming the other. My setup: 1. Two 5686D's and they're both doing the same thing on both PC's - both DUN and Hyperterminal. 2. An older USR WinModem v.90 on PC(B) has no problems. 3. Strangely when I try a different ISP (Compuserve) with the 5686D's, it connects, but immediately reports incorrect UserName / Password; Again the WinModem has no problems - and yes, I've typed them correctly. 4. I can connect to the USR BBS with the 5686D's with no problem. Anyone have any ideas? Could this be a v.92 issue? TIA |
Troubled_user Tl Posts: 263 USA | Posted - 3/28/2002 8:56:59 PM ![]() ![]() ![]() High steady pitch: Retrain request pitch. One of your modems is trying to retrain. Try S32=98 for a V34 connect. If that works, then it's a v92 issue |
bx Tl Posts: 3 USA | Posted - 3/29/2002 10:06:42 AM ![]() ![]() ![]() Thanks t_user, you were right. By going to v.34 I get 28.8k connections no problem. I've disabled PCM Upstream, MOH, and QuickConnect and it's now getting 48k connections again. I'm not sure why it all of a sudden started acting up though. Could it be that my ISP started using v.92 and it's not compatible? Or somethings different about the phone connection? I hate to disable the very reason for getting v.92, but at least it's working now. |
JLEWIS2444 Tl Posts: 3 USA | Posted - 4/3/2002 7:32:14 PM ![]() ![]() ![]() Did you have a problem installing your 5686D modem? Are you using Windows XP? We can't seem to get this modem to work, and I'm trying to help someone from a distance...not easy! ![]() Any suggestions? Thanks! |
bx Tl Posts: 3 USA | Posted - 4/5/2002 1:30:13 PM ![]() ![]() ![]() Mine is working now, and I did not have problems installing it initially (see above). I'm currently running it on a router shared by the two PC's - one of which is XP. Is she trying to receive a call like pcAnywhere and the AA is not working? Or are you talking about MOH (which I'm not using because of the v.92 issue above)? Does it dial out OK? |
charles Tl Posts: 5879 USA | Posted - 4/8/2002 12:00:44 AM ![]() ![]() ![]() If she is wanting to use caller id put #CID=1 in extra settings. |
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