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Troubled_user
Tl Posts:
263

USA
Posted - 4/17/2002 12:09:08 PM  Show Profile  Email Poster  Edit Message
Here's a known issue, and it would be best if also put on Modemsite somewhere.

Some people still buy USR products, and the cheapest USR product is the 3cp5699A (USR 56K Faxmodem for Windows). This is a winmodem, and the customer service people told me that of the 30 or so sold every month, 20 or more are RETURNED!!

The reason is simple: Many of them don't install at all (no PnP detection occurs), and

THIS "Faxmodem" DOESN'T WORK WITH A MAJORITY OF FAX MACHINES

I've contacted Tech support, and they said that this is a "known issue", and they would have an update "available soon".

Fire_Scorpian
Tl Posts:
39

USA
Posted - 5/3/2002 6:50:14 AM  Show Profile  Email Poster  Edit Message
this is disgusting, no one makes good modems. v.92 is all hype and sucks, and you have to have work you a$$ off to get it to perform even to half of what it should be.
Troubled_user
Tl Posts:
263

USA
Posted - 5/3/2002 12:10:01 PM  Show Profile  Email Poster  Edit Message
by the way, this modem has a V.92 update "soon", depending on how they define that. It's apparant that soon seems to be longer than 2 months...

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