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jimb11
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USA		Posted - 12/10/2004 9:06:09 AM  Show Profile  Email Poster  Edit Message
I have Windows ME with a Lucent Winmodem. The problem I'm having is this: I reformat and reinstall and the modem works for a couple of months and then all of a sudden one day it can't connect (error 666). So then I look in the Device Manager and something is removing the modem from the list. What could cause the modem to disappear like that?

Also the modem uses COM 3 and I can't find it anywhere how do I get it back?

Edited by - jimb11 on 12/10/2004 10:27:04 AM

v.Richard
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USA		Posted - 12/11/2004 9:02:00 AM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
You don't need to reformat to reinstall modem. Just run the setup.exe from the Lucent/Agere modem driver (8.30).
This will re-install the modem.
The modem installation creates the COM port that will be used by the modem.
Driver:
www.modemsite.com/56k/ltwin7.asp

As to what is removing the modem - that's much more difficult to answer.
Some things you could try:
Download and run a Spyware/Malware checking program like Ad-Aware or SpyBot.
http://www.safer-networking.org/en/index.html

Put the modem in a different PCI slot.
www.modemsite.com/56k/pci.asp

Aloha! Richard.

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