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thetraveller
Tl Posts:
3

Canada
Posted - 1/23/2005 4:06:06 PM  Show Profile  Email Poster  Edit Message
Hi All:

I just upgraded to XP Pro from WIN98SE. I have an OEM USR Internal Modem 3CP2977 that has native support in XP.

Device manager sees the modem properly, but I am unable to Query the modem.

Also, when I try to dial my ISP (back up for when my ADSL is down) I get a 629 error.

I am able to connect to the Modem via Hyperterminal and COM3, but not when I select the modem directly.

Any help would be appreciated in getting this modem working.

Thanks in advance.

phuonghoangtuan
Tl Posts:
4

Philippines
Posted - 1/24/2005 1:54:43 AM  Show Profile  Email Poster  Edit Message
Hello,

You need to update your driver follow this link: http://www.usr.com/support/product-template.asp?prod=oem then look for your driver here.

Tell me if it will work, i will be back.

thetraveller
Tl Posts:
3

Canada
Posted - 1/24/2005 3:01:06 PM  Show Profile  Email Poster  Edit Message
I tried the driver from USR for the 2977 eventhough it doesn't say specifically for XP.

Still no luck in getting it to dial except with Hyperterminal connected to COM3 instead of modem.

I even unplugged and re-seated modem.

Still nothing.

Any help appreciated.

Thanks

TheTraveller

v.Richard
Tl Posts:
6222

USA
Posted - 1/24/2005 8:25:55 PM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
My 1st suggestion would be to uninstall modem from device mgr; shut down/power off; move modem to different PCI slot; reboot.

Aloha! Richard.

thetraveller
Tl Posts:
3

Canada
Posted - 1/25/2005 3:45:24 PM  Show Profile  Email Poster  Edit Message
Hi Richard:

I tried you suggestion and it worked. Thanks.

Strange the only thing different that I could see was the IO Range and IRQ being used. No conflicts at all.

MS products at their best!!!not

Thanks

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