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Dubber Dan
Tl Posts:

United Kingdom
Posted - 10/13/2005 1:34:26 PM  Show Profile  Email Poster  Edit Message  Dubber Dans Homepage
I've had a look at someone's Windows ME pc recently as the modem had been fried in a storm. Installed a D-Link DU-562M USB modem as a temp replacement and all was well, but then heard back that it wasn't working the next time they tried it. The pc now freezes on boot up.

If I disconnect the USB modem it boots fine. I can then plug it back in and run the diagnostics within Control Panel>Modems it passes with now problems. If I then try to dial up their connection the TFT goes blank and then has a message to say out of sync, there is a constant screech from the modem and the pc hangs.

Seems to be some conflict between the USB modem either at boot or when trying to dial up. They have a USB mouse and k/board which work fine.

Any suggestions?

Tl Posts:

Posted - 10/15/2005 12:39:29 AM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
What driver version do you have installed / are later drivers available?

In any event, the modem drivers/software probably should be uninstalled / re-installed.

Aloha! Richard.

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