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| cynthiap Tl Posts: 1 USA | Posted - 4/9/2006 9:25:01 AM    Hi there, I have a lucent win modem about 6 years old. I keep losing my internet connection. Sometimes I have no trouble at all and other times I may lose it 3 times in a half hour. My ISP says it sounds like modem is going bad. Does this mean I need just a new modem pci card or do I have to send computer to company for a new modem. I have an ARM laptop computer. Thank you |
| v.Richard Tl Posts: 6222 USA | Posted - 4/9/2006 3:52:15 PM  It would be unusual for a modem to "go bad" by doing what you describe - more often, a modem that has "gone bad" will not work at all. You'll need to look at/evaluate or post your diagnostics and follow other procedures to determine the cause of your problem. Diagnostics - the response to ati11 issued in Hyperterminal connected directly to modem COM port after you are disconnected - see www.modemsite.com/56k/x2-hyperterm.asp www.modemsite.com/56k/ltwin10.asp Modem log - disconnect reason Other procedures - Aloha! Richard. |
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