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Tl Posts:

Posted - 7/21/2007 5:34:51 PM  Show Profile  Email Poster  Edit Message
I need telephoning software that is totally keyboardable.
I am disabled, no use of arms, and type with a stick in my mouth -- 1 key at a time. I use the keyboard keys and many key combinations and macros I design. I can use a mouse, but only solely.
I have been using simply bitware by cheyenne but accpac took over a few years ago. My version is 8.2.865.

They no longer sell this software. and I cannot use the drivers with xp.

I don't care if you can fax, videoconference, have multiple messages, record, interface with outlook, search email or contacts, etc.
if it does anything like that, it's a plus.

I do need however to be able to pull up a screen that depicts a phone, be able to input a phone number using a keyboard, dial that number, and talk.
I cannot pick up a receiver nor push buttons thereafter.
I use a plantronics headset that I attach to a full voice modem. this way the line is always available. The software opens and closes connections.

The phone on-screen interface has dialing buttons for mouse or keyboard access, and the call is initiated by pushing the enter key.
Also, if the phone rings, I can pull up the software phone from the background, push enter, and simply talk.

Truly hands free at all times !
So, can you recommend new products, companies or any software that can currently allow to do this in xp?

I have a voice modem that includes speakerphone capability on the modem so I can have a headset or a microphone and speaker to call out and answer via keyboard without need of external phone or services like skype. The modem can dial or answer and has full-duplex voice functionality. But what software works with xp?
Thank you.

Tl Posts:

Posted - 8/29/2007 4:16:59 PM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
Windows comes with
You should be able to use keyboard for all functions.
It's free/part of Windows XP.

Aloha! Richard.

Tl Posts:

Posted - 9/6/2007 5:03:56 PM  Show Profile  Email Poster  Edit Message
Try Advance Call center version 4.5 or later.

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