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taher Tl Posts: 2 United Arab Emirates	Posted - 1/23/2008 10:45:49 PM Hi Richard I need help with the modem I bought a while back. It’s a USR5668B Message Modem. I had bought it as it supports callerid. I'm using the Shared Fax Service on Windows 2000 Server. My Problem is that I am not able to retrieve Caller ID from the Fax Console. I checked with the telecom and have also checked the Modem Logs, which shows Caller Id. After much scrutiny, the callerid INF strings might need changes. Here`s the INF string quote: [CID] HKR, EnableCallerID,1,, "AT#CID=1<cr>" HKR,,CallerIDOutSide,, "O" HKR,,CallerIDPrivate,, "P" HKR, Responses, "<cr><lf>DATE = ", 1,93,00,00,00,00,00,00,00,00,00 HKR, Responses, "TIME = ", 1,94,00,00,00,00,00,00,00,00,00 HKR, Responses, "NAME = ", 1,96,00,00,00,00,00,00,00,00,00 HKR, Responses, "NMBR = ", 1,95,00,00,00,00,00,00,00,00,00 HKR, Responses, "MESG = ", 1,97,00,00,00,00,00,00,00,00,00 Heres the Modem Log quote: 01-30-2008 15:45:23.882 - Recv: <cr><lf>RING<cr><lf> 01-30-2008 15:45:23.882 - Interpreted response: Ring 01-30-2008 15:45:23.882 - TSP(0000): LINEEVENT: LINE_NEWCALL 01-30-2008 15:45:23.882 - TSP(0000): LINEEVENT: LINECALLSTATE_OFFERING 01-30-2008 15:45:23.882 - TSP(0000): LINEEVENT: LINEDEVSTATE_RINGING(0x1) 01-30-2008 15:45:24.492 - Recv: <cr><lf>DATE = 01-30-2008 15:45:24.492 - Interpreted response: DATE 01-30-2008 15:45:24.492 - Recv: 0130<cr><lf> 01-30-2008 15:45:24.492 - Recv: TIME = 01-30-2008 15:45:24.492 - Interpreted response: TIME 01-30-2008 15:45:24.492 - Recv: 1549<cr><lf> 01-30-2008 15:45:24.492 - Recv: NMBR = 01-30-2008 15:45:24.492 - Interpreted response: NMBR 01-30-2008 15:45:24.492 - Recv: 8816970<cr><lf> 01-30-2008 15:45:26.429 - Recv: <cr><lf>RING<cr><lf> 01-30-2008 15:45:26.429 - Interpreted response: Ring 01-30-2008 15:45:26.429 - TSP(0000): LINEEVENT: LINEDEVSTATE_RINGING(0x1) 01-30-2008 15:45:29.429 - Recv: <cr><lf>RING<cr><lf> 01-30-2008 15:45:29.429 - Interpreted response: Ring 01-30-2008 15:45:29.429 - TSP(0000): LINEEVENT: LINEDEVSTATE_RINGING(0x1) 01-30-2008 15:45:29.429 - TSP(0000): Switching into passthrough 01-30-2008 15:45:29.429 - Passthrough On 01-30-2008 15:45:29.429 - TSP(0000): LINEEVENT: LINECALLSTATE_CONNECTED 01-30-2008 15:46:04.601 - TSP(0000): Dropping call Ive noticed that Im not receiving the "Interpreted response: Informative" for each line of the callerid...Could that be the problem? the following below is what i have found from another website quote: 07-20-2003 22:37:34.703 - Interpreted response: Ring 07-20-2003 22:37:34.703 - TSP(0000): LINEEVENT: LINE_NEWCALL 07-20-2003 22:37:34.703 - TSP(0000): LINEEVENT: LINECALLSTATE_OFFERING 07-20-2003 22:37:34.703 - TSP(0000): LINEEVENT: LINEDEVSTATE_RINGING(0x1) 07-20-2003 22:37:36.203 - Recv: <cr> 07-20-2003 22:37:36.203 - Interpreted response: Informative 07-20-2003 22:37:36.203 - Recv: <lf> 07-20-2003 22:37:36.203 - Interpreted response: Informative 07-20-2003 22:37:36.203 - Recv: DATE = 07-20-2003 22:37:36.203 - Interpreted response: DATE 07-20-2003 22:37:36.203 - Recv: 0720<cr><lf> 07-20-2003 22:37:36.203 - Recv: <cr> 07-20-2003 22:37:36.203 - Interpreted response: Informative 07-20-2003 22:37:36.203 - Recv: <lf> 07-20-2003 22:37:36.203 - Interpreted response: Informative 07-20-2003 22:37:36.203 - Recv: TIME = 07-20-2003 22:37:36.203 - Interpreted response: TIME 07-20-2003 22:37:36.203 - Recv: 2237<cr><lf> 07-20-2003 22:37:36.203 - Recv: <cr> 07-20-2003 22:37:36.203 - Interpreted response: Informative 07-20-2003 22:37:36.203 - Recv: <lf> 07-20-2003 22:37:36.203 - Interpreted response: Informative 07-20-2003 22:37:36.203 - Recv: NMBR = 07-20-2003 22:37:36.203 - Interpreted response: NMBR 07-20-2003 22:37:36.203 - Recv: 4807050129<cr><lf> 07-20-2003 22:37:36.203 - Recv: <cr> 07-20-2003 22:37:36.203 - Interpreted response: Informative 07-20-2003 22:37:36.203 - Recv: <lf> 07-20-2003 22:37:36.203 - Interpreted response: Informative 07-20-2003 22:37:36.203 - Recv: NAME = 07-20-2003 22:37:36.203 - Interpreted response: NAME 07-20-2003 22:37:36.203 - Recv: BEILEY SOFTWARE<cr><lf> 07-20-2003 22:37:40.671 - Recv: <cr><lf>RING<cr><lf> 07-20-2003 22:37:40.671 - Interpreted response: Ring Thanks Edited by - taher on 1/30/2008 11:48:24 PM
v.Richard Tl Posts: 6222 USA	Posted - 2/11/2008 7:57:52 PM Sorry for such a long time to answer your query....! Anyway, do you know whether Windows 2000 Server Shared Fax is supposed to support caller id? I think that the 2nd log you include is identifying the last <cr> as informative, but not treating the caller id info any differently. My 1st suspicion would be that Win2k Server Shared Fax doesn't support caller id [properly]. One thing you might try - create a new copy of the .inf file and change the HKR line for NMBR= to include the actual number that will come from a test call, i.e. NMBR = 8816970 and see if it's reported. (If it is, it would still appear to me to be a problem with the Fax Software, not anything any modem would fix.) Aloha! Richard.

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