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Forums | Agere (Public) | NO SOUND FROM AGERE WIN MODEM

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charles Tl Posts: 5879 USA	Posted - 8/20/2004 8:31:49 PM Double click My Computer. Double click the Control Panel. Double click Phone and Modem Options. Click the Modems tab. Click the Properties button. Click the Advanced tab. In the "Extra initialization commands:" field, type in the initialization string. L3M1 Click OK and OK again. Close the Control Panel and other windows or applications that are open and reboot. Attempt to connect to the Internet and remain online to test the connection stability/speed. After you put in the string,connect then post a modem log to see if it is in the log. Edited by - charles on 8/20/2004 8:33:30 PM
RSHOOTER Tl Posts: 18 USA	Posted - 8/21/2004 6:11:45 AM L3M1 is in...still no sound. Here is the Log: 08-21-2004 09:10:11.296 - File: C:\WINDOWS\System32\tapisrv.dll, Version 5.1.2600 08-21-2004 09:10:11.296 - File: C:\WINDOWS\System32\unimdm.tsp, Version 5.1.2600 08-21-2004 09:10:11.296 - File: C:\WINDOWS\System32\unimdmat.dll, Version 5.1.2600 08-21-2004 09:10:11.296 - File: C:\WINDOWS\System32\uniplat.dll, Version 5.1.2600 08-21-2004 09:10:11.359 - File: C:\WINDOWS\System32\drivers\modem.sys, Version 5.1.2600 08-21-2004 09:10:11.359 - File: C:\WINDOWS\System32\modemui.dll, Version 5.1.2600 08-21-2004 09:10:11.375 - File: C:\WINDOWS\System32\mdminst.dll, Version 5.1.2600 08-21-2004 09:10:11.375 - Modem type: Agere Win Modem 08-21-2004 09:10:11.375 - Modem inf path: oem96.inf 08-21-2004 09:10:11.375 - Modem inf section: Modem_PNP_DSVD 08-21-2004 09:10:11.375 - Matching hardware ID: pci\ven_11c1&dev_044c&cc_0780 08-21-2004 09:10:11.703 - 115200,8,N,1, ctsfl=1, rtsctl=2 08-21-2004 09:10:11.703 - Initializing modem. 08-21-2004 09:10:11.718 - Send: AT<cr> 08-21-2004 09:10:11.734 - Recv: AT<cr> 08-21-2004 09:10:11.734 - Command Echo 08-21-2004 09:10:11.734 - Recv: <cr><lf>OK<cr><lf> 08-21-2004 09:10:11.734 - Interpreted response: OK 08-21-2004 09:10:11.750 - Send: AT &F E0 &C1 &D2 V1 S0=0\V1<cr> 08-21-2004 09:10:12.093 - Recv: AT &F E0 &C1 &D2 V1 S0=0\V1<cr> 08-21-2004 09:10:12.093 - Command Echo 08-21-2004 09:10:12.093 - Recv: <cr><lf>OK<cr><lf> 08-21-2004 09:10:12.093 - Interpreted response: OK 08-21-2004 09:10:12.109 - Send: ATS7=60S30=0L3M1\N3%C1 +DCS=1,1&K3B0B15B2X4<cr> 08-21-2004 09:10:12.125 - Recv: <cr><lf>OK<cr><lf> 08-21-2004 09:10:12.125 - Interpreted response: OK 08-21-2004 09:10:12.125 - Sending user initialization commands. 08-21-2004 09:10:12.140 - Send: ATL3M1<cr> 08-21-2004 09:10:12.156 - Recv: <cr><lf>OK<cr><lf> 08-21-2004 09:10:12.156 - Interpreted response: OK 08-21-2004 09:10:12.156 - Waiting for a call. 08-21-2004 09:10:12.171 - Send: ATS0=0<cr> 08-21-2004 09:10:12.187 - Recv: <cr><lf>OK<cr><lf> 08-21-2004 09:10:12.187 - Interpreted response: OK 08-21-2004 09:10:12.187 - 115200,8,N,1, ctsfl=1, rtsctl=2 08-21-2004 09:10:12.187 - Initializing modem. 08-21-2004 09:10:12.203 - Send: AT<cr> 08-21-2004 09:10:12.218 - Recv: <cr><lf>OK<cr><lf> 08-21-2004 09:10:12.218 - Interpreted response: OK 08-21-2004 09:10:12.234 - Send: AT &F E0 &C1 &D2 V1 S0=0\V1<cr> 08-21-2004 09:10:12.578 - Recv: <cr><lf>OK<cr><lf> 08-21-2004 09:10:12.578 - Interpreted response: OK 08-21-2004 09:10:12.593 - Send: ATS7=60S30=0L3M1\N3%C1 +DCS=1,1&K3B0B15B2X4<cr> 08-21-2004 09:10:12.609 - Recv: <cr><lf>OK<cr><lf> 08-21-2004 09:10:12.609 - Interpreted response: OK 08-21-2004 09:10:12.609 - Sending user initialization commands. 08-21-2004 09:10:12.625 - Send: ATL3M1<cr> 08-21-2004 09:10:12.640 - Recv: <cr><lf>OK<cr><lf> 08-21-2004 09:10:12.640 - Interpreted response: OK 08-21-2004 09:10:12.640 - Dialing. 08-21-2004 09:10:12.656 - Send: ATDT###-####<cr> 08-21-2004 09:10:38.328 - Recv: <cr><lf>CONNECT 44000 V42bis<cr><lf> 08-21-2004 09:10:38.328 - Interpreted response: Connect 08-21-2004 09:10:38.328 - Receive Connect but CD was low, Waiting for signal to go high 08-21-2004 09:10:38.359 - CD has been raised 08-21-2004 09:10:38.359 - Connection established at 44000bps. 08-21-2004 09:10:38.359 - Error-control on. 08-21-2004 09:10:38.359 - Data compression on.
charles Tl Posts: 5879 USA	Posted - 8/21/2004 7:38:54 AM Might try this. Double-click the speaker icon on the task bar at the bottom of the desktop. (alternatively, you can click Start then All Programs then Accessories then Entertainment then Volume Control). The Volume Control window opens. Click Options at the top then click Properties. In the Adjust Volume For box, make certain Playback is selected. Scroll through the list at the bottom of this window and make certain there is a check mark in the box in front of Phone. Click OK to close the Properties window. You will now see a new volume control with the title Phone. This will adjust the volume of the modem connection monitoring. If you do not wish to hear the modem connection sound, click the Mute check box at the bottom of the Phone volume control. This will effectively turn off the modem connection sound.
RSHOOTER Tl Posts: 18 USA	Posted - 8/21/2004 3:41:40 PM Neither Phone Line or PC Speaker were checked so I checked them....still no sound. Do you think the card may be bad at least for sound?
charles Tl Posts: 5879 USA	Posted - 8/22/2004 4:26:07 AM Do this off line. Open hyperterminal when the new connection box come up,click cancel. Type in AT click enter Type in AT&F click enter Type in ATL3M1 click enter Type in ATDTXXX-XXXX (XXX-XXXX)would be your connection number click enter. Should hear the modem dial Edited by - charles on 8/22/2004 4:28:21 AM Edited by - charles on 8/22/2004 4:29:24 AM
RSHOOTER Tl Posts: 18 USA	Posted - 8/22/2004 5:50:31 AM After I type AT and Enter the Connect To box comes up and I can't type AT&F in Hyperterminal or ATL3M1 ??????
charles Tl Posts: 5879 USA	Posted - 8/22/2004 6:20:58 AM When the connection description box come up click cancel the you will see the new connection -hyperterminal screen. If for some reason this will not work do this. Go down to How to use ATi commands in Hyperterminal http://help.stargate.net/dialup/hyperterminal.shtml Edited by - charles on 8/22/2004 6:34:14 AM
RSHOOTER Tl Posts: 18 USA	Posted - 8/22/2004 2:15:28 PM Ok, it connected but still no sound. ?
v.Richard Tl Posts: 6222 USA	Posted - 8/23/2004 8:32:29 AM A prior poster on the Forum who upgraded to 8.31 indicated that the only obvious effect of the upgrade was loss of speaker sound. I would suggest you verify that you've successfully changed the driver from 8.31 to 8.30. To do this - check the response to the command ati3 either in ModemProperties/Diagnostics/Query Modem or by issuing the command from Hyperterminal. If driver version still indicates 8.31, re-install 8.30. Aloha! Richard.
RSHOOTER Tl Posts: 18 USA	Posted - 8/24/2004 3:57:56 AM Well Richard, Query Modem shows 8.30 installed and no sound. ???
RSHOOTER Tl Posts: 18 USA	Posted - 8/25/2004 4:36:56 AM I appreciate all the fine suggestions that were given but I am getting conviced that this is a defective Modem card. Any suggestions on a replacement Modem to buy? Thanks very much.
charles Tl Posts: 5879 USA	Posted - 8/25/2004 7:00:45 AM I see (HP through India was no help). What is set for country settings?
RSHOOTER Tl Posts: 18 USA	Posted - 8/25/2004 4:02:14 PM It's set for the United States.
RSHOOTER Tl Posts: 18 USA	Posted - 8/27/2004 3:41:45 PM Well, surprise of surprises. I ran Windows Update and it had an update for the Modem. It looks like 8.31 but maybe with modifications. Anyway, I downloaded it and now there is normal sound from the Modem!!! So far it is holding. Go figure!!!
charles Tl Posts: 5879 USA	Posted - 8/27/2004 8:04:29 PM Thanks for the feed back on this glad you got it worked out.I was doing some checking on this problem but we tried just about everything that could of been done.

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